Designed and developed a complete chatbot automation workflow using Zoho SalesIQ to improve customer engagement, automate lead qualification, and streamline business communication processes. The project focused on creating intelligent conversational flows capable of handling inquiries, collecting customer information, routing leads, and automating responses in real time.

Built advanced chatbot workflows with conditional logic, automated replies, visitor tracking, lead segmentation, and CRM integration. Configured the system to capture website visitors, qualify potential customers, and automatically route leads into the sales pipeline for faster follow-up and improved conversion management.

Integrated Zoho SalesIQ with CRM tools, inquiry forms, and automated notification systems to create a seamless customer support and lead management experience.