Business Data Collection System
I designed and implemented a structured data collection system using Zoho Forms to support multiple business workflows, including lead capture, client intake, qualification, and order processing. Developed a suite of custom forms such as website inquiry forms, lead qualification forms (integrated with WhatsApp and SalesIQ), client discovery forms, and service request submissions. Each form was […]
Zoho CRM Implementation
Implemented a complete Zoho CRM system tailored to the client’s sales and lead management processes. Configured modules, custom fields, and pipeline stages to align with the business workflow, ensuring structured tracking from lead capture to deal closure. Set up lead source tracking to monitor acquisition channels such as WhatsApp, LinkedIn, website inquiries, and referrals, providing […]
Zoho SalesIQ Chatbot & Lead Automation Workflow
Designed and developed a complete chatbot automation workflow using Zoho SalesIQ to improve customer engagement, automate lead qualification, and streamline business communication processes. The project focused on creating intelligent conversational flows capable of handling inquiries, collecting customer information, routing leads, and automating responses in real time. Built advanced chatbot workflows with conditional logic, automated replies, […]
Social Media Management & Automation System
Configured and managed a social media management system using Zoho Social to streamline content scheduling, publishing, and engagement across multiple platforms. The setup supports centralized management for Facebook, LinkedIn, Instagram, X (Twitter), YouTube, and other social channels. I organized automated publishing workflows, content scheduling, and monitoring tools to improve consistency, audience engagement, and overall social […]
Telemedicine Appointment Management System
Designed and developed a telemedicine appointment management system using Zoho Creator to streamline patient scheduling, doctor management, and consultation tracking. The platform includes modules for appointments, patients, consultations, and reporting, helping automate healthcare workflows and improve operational efficiency. I customized the interface, workflows, and reporting system to create a responsive, user-friendly solution tailored to healthcare […]